Develop & Accelerate the Team capabilities!

IDS-Problem Solving [Workshop]

IDS-Problem Solving [Workshop]

A two-day, hands-on workshop for 5 – 12 participants that provides the tools and know-how to confidently solve workplace problems and improve performance. This interactive ‘Lean tools’ session transfers the skills and knowledge so the team can deliver their own improvement ideas!

Learn how and when to use eleven problem solving chart tools, and practice applying the problem-solving tools by following the A3 Report.

Target Audience

This workshop is suitable for:
• Anyone interested in learning more about Lean tools & methods, or wanting to develop hands-on skills in using the tools and methods
• Anyone wanting to engage their Team in using Lean problem solving tools
• Process Improvement practitioners who want to gain experience in Lean problem solving techniques

Workshop Details


By the end of this workshop you will:
• Recognise when problem solving in the workplace is required.
• Understand the 'Voice of Customer' and how to Define a problem.
• Structure & apply Lean tools such as Process Mapping, Fishbone Diagrams and Waste identification to determine root causes.
• Plan & implement solutions to address the root causes.

Topics covered

• Identifying concerns that are suited to problem solving
• Understanding how Customer requirements relate to problem definition
• Using Lean tools to identify root causes: Fishbone Diagram, Process Mapping, Waste Analysis, 5-Whys
• Planning & implementing solutions

Take-aways provided

Participant Guide A5 size printed booklets detailing the problem-solving tools ‘how-to’ and expert tips.
A3 Report Guide to structure and provide a roadmap for the problem-solving tools
A3 Report Examples providing real-world application and practical know-how
PowerPoint Tool Templates to document and share the team tools

A Gestaltix Lean-Six Sigma Yellow Belt Certificate and verifiable Digital Qualification Badge is awarded on completion of this workshop to recognise knowledge and understanding of the Lean-Six Sigma tools.

Participants are eligible to claim up to 8 PDUs in the 'Education' category on completing this course. Refer to the PDUs information page.

[Project Certification is available separately, to recognise demonstrated skills through practical project application of the Lean-Six Sigma tools.]

IDS – Problem Solving [Workshop]

$6,500.00 inc. GST

Develop skills to problem solve and improve processes in a participant-centred ‘Lean tools’ workshop!


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